Get in Touch

We respond to all inquiries within one business day. For urgent situations, use our priority response service.

Contact Information

Location

127 Brunswick Street
Fitzroy, Victoria 3065
Australia

Operating Hours

Monday to Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed

Professional office environment

Finding Us

Our facility is located in Fitzroy, easily accessible via public transport or car. Street parking is available on Brunswick Street and surrounding side streets. Metered parking applies Monday through Saturday.

The nearest tram stop is Brunswick Street/Johnston Street (route 11). From there, it's a 3-minute walk north.

If arriving by car from the CBD, take Victoria Street east, turn left onto Brunswick Street, and our building is on the right after approximately 800 meters.

Common Questions

Do you accept walk-ins?

We operate by appointment only to ensure each animal receives focused attention without disruption. Emergency situations may be accommodated based on availability.

What payment methods do you accept?

We accept all major credit cards, debit cards, and bank transfers. Payment is due at the time of service unless prior arrangements have been made.

Can I observe grooming or training sessions?

Many animals perform better without owner presence due to reduced anxiety. We can discuss observation options during your initial consultation based on your pet's temperament.

Do you work with exotic animals?

Our primary focus is dogs and cats. For other species, we can provide referrals to specialists with appropriate expertise.